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When you have automotive service performed at a participating Federated Car Care Center like Ditos Motors Inc., you're eligible for 180 days of FREE roadside assistance. Your Roadside Assistance Benefit is provided to you at no charge by the automotive service facility that serviced your vehicle, as identified on your invoice.
Your Roadside Assistance Benefit begins on the date identified on your original invoice from the participating facility and continues for a period of 180 days.
Service provided after 180 days from the date on your invoice is not eligible for reimbursement.
Roadside service is available 24/7, 365 days a year.
Read Roadside Assistance Terms & Conditions
Eligible services provided through the Roadside Assistance program are described below:
*You must pay for the costs of the actual fluids delivered.
The driver of the vehicle must be with the vehicle when the service provider arrives, as roadside assistance cannot be provided to an unattended vehicle.
If you are in need of roadside assistance you must call 800-351-8438 to be connected with the nationwide service provider. You must pay for the requested service.
The service provider requires use of a credit card to arrange for dispatch. You will be reimbursed for covered services up to a maximum of $75.00 per occurrence.
You must call 800-351-8438 to arrange for Roadside Assistance service. Service secured through any other source will not be reimbursed.
To file a reimbursement claim, you must submit the following information within 30 days of the date of service:
Submit the above documentation to:
P.O. Box 33535
Denver, CO 80233
Contact us about Roadside Assistance
Email: [email protected]